Patients Acquisition & Education Simplified

At MRG Health, we help healthcare organizations integrate effective nutrition support into patient care using our advanced SmartCare360 technology. Proper nutrition plays a critical role in managing chronic conditions, improving recovery, and enhancing overall health outcomes. Our platform enables care teams to create, monitor, and adjust personalized nutrition plans tailored to each patient’s clinical needs and lifestyle goals.

Patients Acquisition & Education MRG Health

Patient Acquisition & Education is a vital strategy that combines attracting new patients to a healthcare practice with empowering them through knowledge and engagement. This approach not only helps expand the patient base but also ensures that individuals understand the services available to them, their treatment options, and how to actively participate in their care journey. Through clear communication, personalized education, and ongoing support, healthcare providers can build trust, improve health literacy, and enhance overall patient satisfaction. Ultimately, this leads to stronger patient-provider relationships, better health outcomes, and long-term loyalty to the practice.

Team-Based Care Approach

We cover the full spectrum of qualified healthcare professionals to meet your patient population’s needs ALL in one platform.

Patient-Centered Care Management

Patient first, patient centered care is our priority. We have certain staff to patient ratios so that patients receive the time and care they need each month to improve their health & wellness and prevent chronic episodes or hospital admissions.
kit1-MRG Health

Built-in Patient Education & Gamification Compliance Tools

Delivering Happy HealthCARE!

What is Patient Acquisition & Education?

Patient Acquisition & Education involves attracting new patients and equipping them with the knowledge to make informed health decisions from the start of their care journey.

Why First Impressions Matter in Patient Acquisition

First impressions—online or in person—shape patient trust and loyalty, making clear communication and helpful experiences essential for successful acquisition.

How Education Improves Patient Engagement

Patient education boosts engagement by helping individuals understand their care, follow treatment plans, and manage conditions with confidence.

Digital Tools for Effective Patient Acquisition

Digital tools like SEO, social media, and online scheduling make it easier for new patients to discover and connect with your practice.

The Role of Patient Education in Chronic Care

Patient education in chronic care helps reduce confusion, supports treatment adherence, and improves long-term condition management.

Building Loyalty Through Consistent Communication

Ongoing communication through check-ins, newsletters, and follow-ups builds strong patient relationships and encourages long-term engagement.

Benefits
For Practices
For Patients

The Power of Patient-Centered Messaging

Tailoring your messaging to address patient needs, concerns, and values helps attract the right audience and encourages them to choose your practice with confidence. .

How Educational Content Builds Trust

Creating blogs, videos, and FAQs that answer patient questions helps establish your practice as a reliable, caring source of information and care.

Why Follow-Up Education Matters After the First Visit

Providing ongoing education through emails or portals ensures patients stay informed, engaged, and proactive about their health after their initial appointment..

Converting Online Visitors into New Patients

Clear CTAs, user-friendly navigation, and educational content on your website guide online visitors to book appointments and become long-term patients..

Using Social Media to Educate and Attract Patients

Sharing helpful health tips, service info, and updates on social media builds awareness and drives engagement with potential and existing patients..

Improving Patient Onboarding Through Education

Educating patients during the onboarding process sets expectations, reduces anxiety, and lays the foundation for a strong, trusting provider relationship.

Interested in learning more about what patients are eligible to participate and how PCM is relevant to your practice?

FAQs – Patient Acquisition & Education

It’s the process of attracting new patients to a healthcare practice while providing them with the information and resources they need to make informed decisions about their care.

Educated patients are more engaged in their care, more likely to follow treatment plans, and more satisfied with their overall experienc

Practices use tools like SEO, social media, online ads, and websites with helpful content to attract and convert new patients.

Common materials include FAQs, videos, blogs, newsletters, and printed handouts that explain services, treatments, and care processes.

When patients understand their diagnosis and treatment, they are more likely to follow through, ask informed questions, and avoid complications.

Smart Care 360-MRG Health
New Technologies That Deliver.

MRG Health provides a complete solution that helps improve patient outcomes while increasing practice revenue and cost.

LUCAS KRAUSE
PhD MSC
 IT Infrastructure & Architecture 
Lucas is a 20+ year experience enterprise Cloud Solutions Architect who has worked with fortune 100 companies and is competent in the following: Enterprise API Gateways – AWS | Azure | Salesforce | Mulesoft | Apigee | IBM Cloud | Anypoint | Cloud Data Warehouse – Snowflake | DBT | Cloudara | Airflow | Kubernetes | AWS | Looker | Prometheus | Full-Stack / Cloud Native – C# / Java / React / Angular / Golang / Python – Cloud DBs – Dynamo / Mysql / Postgres / MSSql / Oracle / Netezza
RENE HINOJOSA
MBA
Compliance & Regulatory 
Experienced Director of Strategic Development with a demonstrated history of spearheading initiatives throughout the healthcare system. Skilled in Physician Relations, Software Documentation, Healthcare Management, Healthcare, and Public Speaking. Strong program and project management professional with years of a proven track record that showcases a creative and proficient skill-set in problem solving.
TY UMOH
MD MBA
Investor Relations & Finance 
Ty has a bachelor’s degree in Accounting & Finance from the University of Houston and a Master’s degree in Economics and Corporate Finance from Rice University. Previously, Ty worked as a senior consultant at FTI Consulting, Inc., advising various stakeholders of troubled and distressed companies across a wide range of industries, including financial services, hospitality, gaming, commercial real estate, energy & oil field services, construction, infrastructure, and municipal-related assets. Additionally, my prior experience includes roles at BNY Mellon and Ocean Park Advisors, LLC’s Investment Bank where I was involved in equity and debt capital raising transactions as well as M&A assignments, liquidity forecasting and assessments, business plan due diligence, development of waterfall and recovery analyses, stakeholder negotiations, plan of reorganization development, M&A/transaction advisory including purchase and sale negotiations and seller due diligence support, board/shareholder representation, developing executive compensation/bonus plans, and ad-hoc strategic and operational assessments.
JAVI MALCOLM
MD 
Strategic Development
Dr Malcom’s Medical Professional qualities are based on 10+ yrs. of participation and exposure to numerous resources as an ER Medical Business Co-Founder, IT Market Leader, Mentor, Red Cross Humanitarian Participant, Graduate of Masters Studies, Graduate of Medical Doctorate (M.D.), Hospital Administrator, and member of the Physician Executive Team. My unique background and combination of these attributes & skills have created a unique innovative space that helps reinforce my ability to grasp the different areas of healthcare that positively impact the hospital ecosystem and be a valuable member of the C-Suite team, as DHR Health’s Chief Medical Information Officer, Physician Executive Leadership Committee, and the Cerner Advisory Committee.
Dr. Jill Taylor
DO Pharmacologist
Chief Clinical Officer​

It is important to learn about the doctor with whom you trust your health. A combination of formal education, training, and experience form Dr. Taylor’s credentials, which uniquely qualify her to provide you with the best approach to achieving your optimum health

Here are a few highlights:

  • Specializing in Family Practice. Fully licensed in Texas
  • Graduated New York Institute of Technology, New York College of Osteopathic Medicine 1989
  • Worked in Medical, Drug, and Disease Research for three years as a Pharmacologist
  • Worked in academic medical research for three years
  • Holds patents in Disease Research
  • Has publications in several Medical Journals
  • Speaks Medical Spanish
NARIO CANTU
Pharmacist
Senior Executive Director
Dispensing, assessing and monitoring medications, in patients requiring pharmaceutical therapy. Providing and assessing point of care testing. Providing excellent service and customer satisfaction. Drug information and education. hospital readmission prevention consultant, transition care provider, medication reconciliation provider, pharmacogenomic testing, point of care testing. Medication Therapy Management, medication adherence and legislative advocate as it pertains to pharmacy and patient care.
SABRINA RUNBECK
MPH, MHS, PA-C
Director People & Clinical Outcomes 

Physician Assistant turned Entrepreneur with Bachelor in Neuroscience, Masters in Public Health and Health Sciences, After working 80 hours a week as a cardiothoracic surgery physician associate, my workload took a toll on my personal and professional life. That was when I realized my life needed to change. I ended up taking a deep dive into performance sciences and positive intelligence. As a result, I cut down my clinical hours by 30% and increased my income by 50%.

Reggie Abraham
PhD, MHA, MBA
Managing Director  
UTHealth-MRG Health

Experienced Healthcare Executive with a demonstrated history of working in a hospital setting and various other health care facilities. Skilled in Healthcare Operations, EHR & PM Systems, Budgeting, HR Management, Strategic Planning, and Revenue Cycle Management, . Strong business development professional with a Doctorate in Management and Organizational Leadership, Master’s in Healthcare Administration, Master’s in Business Administration. Exceptional track record of establishing strong leadership teams and developing effective operational efficiencies in healthcare operations. Establish and maintain good working relationships with physicians, staff, vendors, government agencies, managed care companies, and clients.

KYLE CHRISTOPHER
Vascular General, Cardiac, OB Sonography
Founder/CEO - Strategic Development  
Assists Physicians and Healthcare Executives in Leveraging Virtual Care Management Technologies, NEW Billable CPT Codes, and Value Based Care Models to Improve Clinical Outcomes and Create NEW Revenue streams. Kyle holds a Bachelors of Science in Business Administration with a minor in marketing, and a Degree in Vascular, General, Cardiac, and Obstetrical Sonography. His philanthropy work focuses on veteran affairs, single mothers, first responders, and mentoring terminally ill and at-risk youth through organizations such as Beauty for Freedom, Ferrari Kid, Southwest Keys Program, ICON Talks, and Living Beyond A Dream.