Telehealth & Video Conferencing

Smart Care 360 enables care plan development with monthly communication to
patients and other treating health professionals for patients with at least 1 chronic condition. Principal Care Management (PCM) services are rendered to patients remotely and provide patients with 24/7 access to a clinician, and a monthly care plan and updates.

Telehealth & Video Conferencing with MRG Health

Making a telehealth visit extremely simple for patients and providers is extremely important in order to drive adoption. Our platform offers Hi-Trust HIPAA secure phone, in-app messaging, or video calls with individual or group option capabilities sent via text, email, or in-app message. All visits are time-tracked and tied to revenue cycle management reporting for proper coding, billing, and audit validation purposes.

Team-Based Care Approach

We cover the full spectrum of qualified healthcare professionals to meet your patient population’s needs ALL in one platform.

Patient-Centered Care Management

Patient first, patient centered care is our priority. We have certain staff to patient ratios so that patients receive the time and care they need each month to improve their health & wellness and prevent chronic episodes or hospital admissions.
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Built-in Patient Education & Gamification Compliance Tools

Delivering Happy HealthCARE!

Patient Identification & Insurance Verification

Identifying patients with specific target diseases or determinants of health for approval or denial and insurance verification & authorization.

Implementation & Patient Consents Onboarding

Configuration of care plans, patient care tasks, education program, outreach, enrollment, consent documentation and EMR integration upon request.

Personalized Care Plans & Monthly Engagement

Patients programs are designed around determinants of health, risk factors, availability, commitment level, and tied to a monthly check-in schedule.

Vital Tracking Devices & Physiological Symptom Surveys

Integration with 250+ devices and ingest several different data points that tie to rules engines, algorithms, decision tree logic, and alert systems to utilize actionable data to take proactive preventative measures vs reactive treatment based.

Patient Education & Gamification Rewards Programs

Disease specific & literacy level personalized content in 8+ languages that ties to daily care tasks, point systems, challenges, badge levels, and 100+ digital gift cards to top retailers.

Billing Collections & Revenue Cycle Management

We jump through all the hoops to get paid for you from start to finish, mediate denied claims, manage any insurance audits, and take financial risk on clawbacks due to our digital footprint and audit trail.

Benefits
For Practices
For Patients

New Revenue Stream​

RPM adds a new revenue stream to your practice and allows you to get reimbursed for monitoring patient’s vitals more closely while increasing patient care.

Improve Patient Satisfaction

Starting the RPM program can improve patient satisfaction as it adds regular check ins with patients, improves their outcomes and keeps them more engaged with your practice.

Integrated Provider Dashboard

Smart Care 360 dashboard allows providers to easily review patient’s data and take actions if necessary.

Automated Billing, Tracking and Reporting

At the end of every month, Smart Care 360 automatically creates a report and drops claims with appropriate codes through your own EHR.

Intelligent Reminders

Identifying high risk patterns through our decision logic or from data with proper actions, either by a notification to patient or contact by their care manager.

Reach Your Patients' Health Goals

Our virtual care team is here to assist your patients along the way to reaching a better quality of life 365 days a year.

Interested in learning more about what patients are eligible to participate and how PCM is relevant to your practice?

Smart Care 360-MRG Health

New Technologies That Deliver.

MRG Health provides a complete solution that helps improve patient outcomes while increasing practice revenue and cost.